Date: Thu, 4 Nov 2004 12:45:46 -0600 (CST)

Author: Paul Nord

Subject: Re: frustration with Pasco


I'll back that comment. They make quality products. I've been impressed
with that consistency.

As for the comment on getting advice from Pasco on cutting your budget,
that might be a little unfair. It's a little tough for them to access the
educational objectives of your course, the space requirements of your
facility, and the features you need to make the experiment run smoothly.
Different instructors want different features. Our physics professors
tend to like experiments where students can see and connect all of the
wires and adjust all of the inputs; not just a black box with a single
button for data collection. The chemists use a lot of very complicated
equipment but none of them have any idea how a vacuum pump works (e.g. why
it's bad to turn the pump power off without first venting the chamber).

At least they didn't give you the standard "sales" type answer, "you need
at least two of everything for each student."


On Thu, 4 Nov 2004, David Willey wrote:

> Date: Thu, 04 Nov 2004 12:44:15 -0500
> From: David Willey
> Reply-To:
> To:
> Subject: Re: frustration with Pasco
> Don't give up on PASCO so readily, Aaron. They really are a great
> company. I've been dealing with them now for over 20 years and have
> always received great support. As a last resort, email Paul Stokstad
> directly at I can't guarantee it, but I'd bet a
> week's pay that your problem will be resolved,
> cheers,
> David
From Thu Nov 4 11:11:41 2004